Privacy Policy

Information We Collect

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  Name, email address and phone number submitted through the enquiry form.

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  Details of your event, production or activation shared voluntarily during the enquiry process.

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  Technical data including browser type, IP address and pages visited, collected automatically via analytics services.

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  Cookies and similar tracking technologies used to understand how visitors interact with this website.

How We Use Your Information

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  To respond to your enquiry and communicate regarding your event, wedding or production.

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  To assess suitability and availability for your requested dates and event type.

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  To improve the performance and content of this website.

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  We do not sell, rent or share your personal information with third parties for marketing purposes.

Enquiry Form Data

Information submitted through the Villa Biscaya enquiry form is used solely for the purpose of responding to your venue enquiry. Your details are held securely and are not shared with any third party without your consent.

Cookies & Analytics

This website may use cookies and third-party analytics services (such as Google Analytics) to understand visitor behaviour and improve the site experience. You may disable cookies through your browser settings, though this may affect site functionality.

Third-Party Services

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  This website may contain links to third-party platforms including Instagram and Vimeo. Villa Biscaya is not responsible for the privacy practices of these external services.

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  Our contact form may be processed through a third-party service provider. All providers are required to handle your data in accordance with applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Enquiry data not resulting in a confirmed booking is deleted after a reasonable period.

Your Rights

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  You may request access to the personal information we hold about you.

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  You may request correction of inaccurate or incomplete information.

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  You may request deletion of your personal data, subject to any legal obligations.

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  To exercise any of these rights, please contact us at lisaloveslife48@icloud.com.

Contact

For any privacy-related enquiries, please contact Villa Biscaya at lisaloveslife48@icloud.com. We will respond to all requests within a reasonable timeframe.